Knowledge Base

I'm getting "Server Error in '/' Application". What does this mean?

If you see the following in the error details: Parser Error Message: It is an error to use a section registered as allowDefinition='MachineToApplication' beyond application level. This error can be c...

Synchronization modes. How do they work?

WebMail Pro can download e-mail messages (or their parts) from mail servers and store the downloaded messages in its storage. This is some kind of cache which reduces number of connections to the mail...

How to connect to gmail.com?

Gmail requires establishing secure connections (SSL/TLS). WebMail Pro supports SSL/TLS and can connect to Gmail. To connect to servers like gmail.com, you should just specify dedicated SSL port...

I'm getting "Can't connect to POP3 server, check POP3 server settings". How to resolve?

To learn what is mail server and what is necessary to send/receive messages, please refer to this topic. Typical reasons: * the mail host you try to connect to doesn't have POP3 service runnin...

How to install WebMail Pro on cPanel server

Two methods of AfterLogic WebMail Pro PHP and cPanel integration: As a cPAddon Through direct embedding Which method to select, depends on the usage scenario and your web ...

How to reset or recover admin password?

You should find admin password stored in data/settings/adminpanel.xml file. By default, the line looks like: 12345 In older versions, it was stored in data/settings/settings.xml file.

What do I need to send and receive e-mails?

To send and receive e-mail messages in your application, you need MailBee Objects or MailBee.NET Objects which are interfaces (API) between your application and a mail server, allowing sending, receiv...

How to assign correct permissions to App_Data folder of WebMail Pro ASP.NET

If you got one of the following errors during WebMail Pro ASP.NET installation: Creating/deleting folders Error, can't create folders in the data folder. Creating/deleting files Error, can't cre...

Fatal error: Allowed memory size of [###] bytes exhausted (tried to allocate [###] bytes) in [path]/[file].php on line [###]

This error caused by limitation of memory available for PHP script. Increase memory_limit PHP configuration setting (see the [PHP manual]). After editing the PHP configuration file, you will probably ...

I'm getting "The previous session was terminated due to a timeout" message. Please help!

The typical reason of such error message thrown by WebMail Pro ASP.NET is unexpected loss of session data. By default, InProc session-state mode is used by .NET version of WebMail Pro. That means that...