Knowledge Base

I'm getting "Server Error in '/' Application". What does this mean?

If you see the following in the error details: Parser Error Message: It is an error to use a section registered as allowDefinition='MachineToApplication' beyond application level. This error can be c...

I'm getting "Can't connect to POP3 server, check POP3 server settings". How to resolve?

To learn what is mail server and what is necessary to send/receive messages, please refer to this topic. Typical reasons: * the mail host you try to connect to doesn't have POP3 service runnin...

I'm getting 'CreateObject Failed' (or 'Server.CreateObject failed') error. What's wrong?

Most likely, your application powered by MailBee Objects doesn't have sufficient permissions to MailBee.dll or MailBee Objects installation was damaged for some reason. If your application is an ASP a...

How to assign correct permissions to App_Data folder of WebMail Pro ASP.NET

If you got one of the following errors during WebMail Pro ASP.NET installation: Creating/deleting folders Error, can't create folders in the data folder. Creating/deleting files Error, can't cre...

Fatal error: Allowed memory size of [###] bytes exhausted (tried to allocate [###] bytes) in [path]/[file].php on line [###]

This error caused by limitation of memory available for PHP script. Increase memory_limit PHP configuration setting (see the [PHP manual]). After editing the PHP configuration file, you will probably ...

I'm getting "The previous session was terminated due to a timeout" message. Please help!

The typical reason of such error message thrown by WebMail Pro ASP.NET is unexpected loss of session data. By default, InProc session-state mode is used by .NET version of WebMail Pro. That means that...

Error while attaching files to new message. Please advise.

Common problem with attachments is insufficient permissions for attachments folder which is located in the data folder. Please refer to this topic for Linux or this topic for Windows to learn how to g...

How to specify correct path to App_Data folder of WebMail Pro ASP.NET

If you got the following error during WebMail Pro ASP.NET installation: Not Found, can't find "C:\Inetpub\wwwroot\WebMailPro\App_Data\" folder This means App_Data subfolder is missing in your in...

Can MailBee and MailBee.NET components work with MS Exchange server?

Yes, you can use both MailBee (ActiveX) and MailBee.NET components to send e-mails to Exchange server or receive e-mails and folders from this server. WebMail Pro application can also access mail on E...

WebMail ASP.NET: logging as the main troubleshooting measure

If something goes wrong and you get an error or something doesn't work as expected, the most helpful troubleshooting measure is enabling logging, reproducing the issue and analyzing the log file. Ther...