Knowledge Base

How to assign correct permissions to App_Data folder of WebMail Pro ASP.NET

If you got one of the following errors during WebMail Pro ASP.NET installation: Creating/deleting folders Error, can't create folders in the data folder. Creating/deleting files Error, can't cre...

Fatal error: Allowed memory size of [###] bytes exhausted (tried to allocate [###] bytes) in [path]/[file].php on line [###]

This error caused by limitation of memory available for PHP script. Increase memory_limit PHP configuration setting (see the [PHP manual]). After editing the PHP configuration file, you will probably ...

Getting notifications about new messages in mailbox (IMAP IDLE and polling)

If your application powered by MailBee.NET Objects or MailBee Objects needs to learn about new messages in mailbox immediately as they arrive, there are two approaches possible: waiting for notificati...

I'm getting "The previous session was terminated due to a timeout" message. Please help!

The typical reason of such error message thrown by WebMail Pro ASP.NET is unexpected loss of session data. By default, InProc session-state mode is used by .NET version of WebMail Pro. That means that...

How to download unread e-mails in POP3?

To download only new messages in a POP3 account: 1. You'll need a database where you'll store the list of UIDs of message which have already been downloaded during previous sessions. Let's assum...

How to connect to mail server via SSL using WebMail Pro?

WebMail Pro supports SSL-powered connections over POP3, IMAP and SMTP. In order to connect to mail server via SSL, you should specify dedicated SSL ports, SSL/TLS mode will be enabled automatically. T...

Error while attaching files to new message. Please advise.

Common problem with attachments is insufficient permissions for attachments folder which is located in the data folder. Please refer to this topic for Linux or this topic for Windows to learn how to g...

Known spammers IP addresses — database for antispam enforcement

MailSuite Pro comes with Bayesian antispam filter which helps protecting mailboxes from unsolicited mail. However, sometimes that may be not enough due to tons of spam coming through botnets. If this ...

How to specify correct path to App_Data folder of WebMail Pro ASP.NET

If you got the following error during WebMail Pro ASP.NET installation: Not Found, can't find "C:\Inetpub\wwwroot\WebMailPro\App_Data\" folder This means App_Data subfolder is missing in your in...

Comparison of Standard and Extended Support options

Standard support (available during the trial period and 1 year after purchase) can assist you with resolving common problems and answering questions regarding installation issues, functioning of After...